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Terms & Conditions

πŸ“„ Terms & Conditions

QICHEWORX

These Terms & Conditions govern your use of the QICHEWORX website and all purchases made through our online store. By accessing our website or placing an order, you agree to comply with and be bound by the terms set out below.

🏒 General Information

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. It is the customer’s responsibility to review this page periodically.

πŸ’³ Payments

We accept card payments only through secure third-party payment providers.

Full payment is required at the time of checkout in order for your order to be processed and dispatched.

πŸ“¦ Orders & Cancellations

Once an order has been placed and payment has been confirmed, it cannot be cancelled or modified.

Please ensure all order details are correct before completing your purchase.

πŸ” Returns & Refunds

We accept returns under the following conditions:

  • Products must be unused, unopened, and in original condition
  • Items must be returned in original packaging where applicable
  • The return request must be made within a reasonable time after delivery

Important exclusions:

  • No returns are accepted on chemicals or liquid products
  • Returns for faulty products will be assessed and handled accordingly

Return shipping costs are the responsibility of the customer unless the product is deemed faulty upon inspection.

🚚 Shipping & Risk

Once an order has been collected by the courier service, ownership and responsibility for the parcel transfers to the customer.

While we take great care in packaging all orders securely, QICHEWORX cannot be held responsible for any loss, damage, or delays that occur during transit.

However, we will always assist customers in communicating with the courier service and initiating claims where necessary, to ensure a fair and supportive resolution process.

πŸ§ͺ Product Use Disclaimer

All QICHEWORX products are intended for professional or personal automotive detailing use only.

By purchasing and using our products, you agree that:

  • Products must be used strictly according to the provided instructions
  • Improper use, incorrect dilution, or failure to follow guidelines is done at your own risk
  • QICHEWORX is not liable for any damage, injury, or loss resulting from misuse of products

We strongly recommend testing products on a small, inconspicuous area before full application.

βš–οΈ Limitation of Liability

QICHEWORX shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the total purchase value of the product(s) in question.

πŸ“ Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of South Africa.

Any disputes shall be subject to the jurisdiction of South African courts.

🀝 Final Agreement

By placing an order with QICHEWORX, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.