Privacy Policy
π Privacy Policy
QICHEWORX
At QICHEWORX, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined below.
π Information We Collect
When you interact with our website, we may collect the following information:
- Full name
- Contact information (email address, phone number)
- Delivery address
- Payment information (processed securely via third-party payment providers)
- Order history and purchase details
- Device and browser information (for website performance and analytics)
π― How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your order or enquiries
- Arrange shipping and delivery
- Improve our website and customer experience
- Send important updates related to your order (e.g. tracking information)
We do not sell, rent, or trade your personal information to any third parties.
π Third-Party Services
We may share necessary information with trusted third-party services to operate our business, including:
- Payment processors (for secure card transactions)
- Courier and delivery services (to ship your orders)
- Website and analytics providers (to improve performance and user experience)
These third parties only receive the information required to perform their services and are obligated to keep your data secure.
π Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
πͺ Cookies
Our website may use cookies to improve your browsing experience, track website performance, and personalise content.
You can choose to disable cookies in your browser settings, although some parts of the website may not function properly.
π¦ Order Information
We retain order information for record-keeping purposes, including tax, legal, and customer service requirements.
π€ Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data (where legally applicable)
To exercise these rights, you may contact us using the details provided on our website.
π Changes to This Policy
QICHEWORX may update this Privacy Policy from time to time. Any changes will be posted on this page.
π Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our official support channels.